All Australian online returns have a flat fee of $10 and are done via ourĀ Australia Post Returns Portal.
Click on the link below and follow the below steps to lodge your return:
Click HERE to access the Returns Portal.
1. Enter your Order Number and email address. Then click "Find Your Order".
2. Choose the item(s) you want to return.
3. Review and confirm your details to create your prepaid return label.
4. Print your return label and securely attach the label to the top face of the parcel, ensuring the tape does not cover any part of the barcode. You may also print your label at most Post Offices.
5. Post your parcel at any Post Office and you will be issued with a lodgement receipt and tracking number. Alternatively, post your parcel in a red street posting box.